Cultural Competencies

 Principles of Global Virtual Teams

Lesson Menu
Introduction
Lesson 1: Globalization
Lesson 2: Team Processes
Lesson 3: Building and Maintaining Trust
Lesson 4: Resolution of Team Divergence
Lesson 5: Global Product Design
Lesson 6: Cultural Dispositions
Lesson 7: GVT Leadership
Lesson 8: Global Engineering Practices
Lesson 9: Virtual Communication
Lesson 10: Intercultural Communication

References

 

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Lesson 4: Resolution of Team Divergence

Types of Conflict

Conflicts or disagreements focus on four areas - relationships, identity, process and task (Hall, 2005, Ting-Toomey & Chung, 2005). Each of these will be discussed in general terms and then related to how it may affect a GV team.

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This website is a 2011 BYU project funded by a National Science Foundation (NSF) grant (# EEC 0948997).

Content Author: Dr. Holt Zaugg, PhD EIME

Content Co-Author: Dr. Isaku Tateishi, PhD IP&T

Web Developer: Jennifer A. Alexander, MS IP&T





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