Cultural Competencies

 Principles of Global Virtual Teams


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Resolution of Team Divergence: Conflict Resolution Strategies

Collaborating

Both parties forge an agreement as a result of the conflict. This is the result exemplified in the Veginots role-play. Each side looks for how they can help each other and cooperate to achieve their goals. If you think back to the Veginots role-play not only did each side get what they wanted, but they could enter the negotiations with the farmer of the Veginots from a position of strength and unity. They had doubled their resources to bid for the crop should another interested party be bidding. If no other party was bidding they could actually lower the cost of the Veginots because there would be no one to bid against them. The final cost would be shared as well as the parts of the fruit. For the two scientists, it would be truly a successful collaboration.

Collaboration often allows each individual to accomplish more together than they would separately. The phrase, "The sum of the parts is greater than the whole," comes from a collaborative action. Collaboration happens when those involved have strong trusting relationships. They are aware that the other person is not out to take advantage of them. When two people have a high trust relationship, the Veginot assignment is a simple task.

On a GV team collaboration identifies what needs to be done, who is the best person to do, who is able to do it and how are those people able to collaborate to accomplish the task. Team members examine how the available technologies may best be used. Personal profiles help indicate the best people for the job and allows a GV leader to match the people with the task and appropriate technology.

Image compliments of google.com/imgph


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This website is a 2011 BYU project funded by a National Science Foundation (NSF) grant (# EEC 0948997).

Content Author: Dr. Holt Zaugg, PhD EIME

Content Co-Author: Dr. Isaku Tateishi, PhD IP&T

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